Unforgettable

When it comes to receiving your skincare products, understanding shipping time is crucial. At Vicsflawless, we strive to provide our customers with a seamless shopping experience, which includes prompt and reliable shipping. Let's take a closer look at our shipping policy and what you can expect in terms of delivery time.

Processing and Shipping

Once you place an order with Vicsflawless, our team immediately begins processing it. We aim to process all orders within 24 to 48 hours, excluding weekends and holidays. During sales periods, please allow 3 to 5 working days for processing. Please note that we only ship products from Monday to Thursday. Orders placed on Fridays will be shipped on the following Monday.

Delivery Time

The delivery time for your skincare products depends on your location. Here's a breakdown of the estimated delivery time:

• Within Italy: You can expect your shipment to arrive within 1 to 3 working days.
• Within Europe: Delivery time within Europe typically ranges from 2 to 7 working days.
• Outside the EU: For international shipments outside the EU, delivery time can vary from 2 to 10 working days. Please keep in mind that customs clearance may affect the overall delivery time.

While we strive to provide accurate estimates, please note that these are general guidelines and actual delivery times may vary depending on factors beyond our control, such as customs procedures and local postal services.

Tracking Your Package

Once your order has been shipped, we will provide you with a tracking number via email. It is essential to track your package to stay updated on its whereabouts. For international customers, we take care of any tax or handling fees associated with the shipment.

However, please be aware that international shipments may be subject to customs or import charges imposed by the destination country. These charges are separate from our shipping fees and are the responsibility of the receiver. We do not reimburse any customs, duties, tariffs, or taxes paid by the receiver to their respective postal couriers.

Address Confirmation and Responsibility

Before finalizing your purchase, please double-check your shipping address to ensure its accuracy. We are not responsible for orders being shipped to an address that is not listed on the invoice. It is the customer's responsibility to confirm their address through our website to avoid any delays or misdeliveries.

Additionally, fraudulent or potentially fraudulent orders will be canceled immediately and reported. We prioritize the security and integrity of our customers' transactions.

At Vicsflawless, we are committed to providing you with high-quality skincare products and exceptional service. If you have any further questions or concerns regarding shipping time or our policies, please don't hesitate to contact our customer service team at Sales@vicsflawlessproduct.com or via WhatsApp at +39 351 246 3503.

Q: Do you ship worldwide.
Yes, we only use DPD Express/UPS post for international orders

Within Italy delivery we suggest you choose your preference during check out

Q: Are your products natural
Our products are natural/organic, all our products are free from harmful chemical and banned ingredients like steroids etc, We only use natural ingredients approved to be used in EU.

Q: Does your products suit all skin types
Yes our products are made from natural ingredients to suit all skin types this includes sensitive skin (but we recommend customers to make a patch test before they fully use)

 We are not responsible for any individual reaction to any particular ingredient. We advised you make a patch test before fully use if you know you are allergic to organic and natural ingredients, also remember to follow the appropriate direction in usage.  Discontinue usage if any reaction does occur