Shipping Information

When it comes to receiving your skincare products, understanding shipping time is crucial. At Vicsflawless, we strive to provide our customers with a seamless shopping experience, which includes prompt and reliable shipping. Let's take a closer look at our shipping policy and what you can expect in terms of delivery time.

Processing and Shipping

Once you place an order with Vicsflawless, our team immediately begins processing it. We aim to process all orders within 24 to 48 hours, excluding weekends and holidays. During sales periods, please allow 3 to 5 working days for processing. Please note that we only ship products from Monday to Thursday. Orders placed on Fridays will be shipped on the following Monday.

Delivery Time

The delivery time for your skincare products depends on your location. Here's a breakdown of the estimated delivery time:

  • Within Italy: You can expect your shipment to arrive within 1 to 3 working days.
  • Within Europe: Delivery time within Europe typically ranges from 2 to 7 working days.
  • Outside the EU: For international shipments outside the EU, delivery time can vary from 2 to 10 working days. Please keep in mind that customs clearance may affect the overall delivery time.

While we strive to provide accurate estimates, please note that these are general guidelines and actual delivery times may vary depending on factors beyond our control, such as customs procedures and local postal services.

Tracking Your Package

Once your order has been shipped, we will provide you with a tracking number via email. It is essential to track your package to stay updated on its whereabouts. For international customers, we take care of any tax or handling fees associated with the shipment.

However, please be aware that international shipments may be subject to customs or import charges imposed by the destination country. These charges are separate from our shipping fees and are the responsibility of the receiver. We do not reimburse any customs, duties, tariffs, or taxes paid by the receiver to their respective postal couriers.

Address Confirmation and Responsibility

Before finalizing your purchase, please double-check your shipping address to ensure its accuracy. We are not responsible for orders being shipped to an address that is not listed on the invoice. It is the customer's responsibility to confirm their address through our website to avoid any delays or misdeliveries.

Additionally, fraudulent or potentially fraudulent orders will be canceled immediately and reported. We prioritize the security and integrity of our customers' transactions.

At Vicsflawless, we are committed to providing you with high-quality skincare products and exceptional service. If you have any further questions or concerns regarding shipping time or our policies, please don't hesitate to contact our customer service team at or via WhatsApp at +39 351 246 3503.

Lost or Stolen Packages: In the unfortunate event that your package is lost or stolen after being marked as delivered, we are not responsible for replacing or refunding the order. We recommend contacting the carrier or postal service to file a claim for lost or stolen packages.

Customer Satisfaction: Your satisfaction is our top priority. If you have any questions, concerns, or issues regarding shipping or your order, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure that you have a positive shopping experience with Vicsflawless.